PX Grand Rounds 2
Presentation topics and presenters include:
- Creating a Care Signature Marna Borgstrom, Chief Executive Officer, Yale New Haven Hospital
- Supporting Physicians for Excellent Patient Communication Tony Padilla, Chief Patient Experience Officer, UCLA Health System
- Empowering Patients and Families to Make a Difference Raman Krimpuri, Patient and Family Advisor, PFAC Co-Chair, The MetroHealth System
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Culture & LeadershipBuilding the Ultimate Patient Experience Strategy: Lessons from an Iconic Burger
By Lanie L. Dixon and Cassie Voltzke When you think of an iconic burger, what stands out? The unique toppings—melty cheeses, tangy spreads, crisp vegetables, or bold condiments—make it memorable. Yet, the heart of any great burger lies in its fundamentals: the bun and the meat. Without these foundational elements, the toppings wouldn’t have anything
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Culture & LeadershipEradicating Jargon Oblivion: Enhancing Patient Experience through Clear Communication
By Dr. Michael B. Pitt Professor of Pediatrics at the University of Minnesota | Co-Director of the Clear Clinical Communication Research Group Introduction As clinicians, none of us went into medicine to confuse people. Yet studies on our use of jargon – the technical terminology of a given group – reveal that we consistently do
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PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
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- PX Connect Online Community
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events