Culture & Leadership | Infrastructure & Governance

Back on the Road, Virtually

On the Road with University of Chicago Medicine, Virtual - December 2020

Culture & Leadership | Patient Family & Community Engagement

Meeting People Where They Are – The Essential Power of Serving Those with the Greatest Needs

On the Road with Hennepin Healthcare - January 2020

by Jason A. Wolf, PhD,...

Patient Family & Community Engagement | Staff & Provider Engagement

A ‘Simply Better’ Culture to Achieving Excellence

On the Road with Memorial Care Long Beach Medical Center - December 2019


Patient Family & Community Engagement | Staff & Provider Engagement

Caring Inclusively: One system’s commitment to experience and mental health for patients and employees alike

On the Road with Sutter Health, Northern California - November 2019

by Tiffany Christensen,...

Environment & Hospitality

Creating Relationship and Community Based Environments for Older Adults

On the Road with Thrive Senior Living – Atlanta, GA - August 2019


Infrastructure & Governance

Rebuilding Trust to Ensure Sustainability: One CAH’s Remarkable Transformation

On the Road with Phillips County Health Systems – August 2019

by Tiffany Christensen,...

Infrastructure & Governance | Patient Family & Community Engagement

A Healthcare System Woven into the Community it Serves: Returning to the Place of My First Patient Experience

On the Road with St. Joseph’s Health – Wayne/Paterson, NJ - May 2019


Quality & Clinical Excellence

Improving Outcomes and Experience in Behavioral Health through Community Partnership

On the Road with Parkland Health & Hospital System - March 2019

by Michelle...

Culture & Leadership | Staff & Provider Engagement

An Evolution of Experience

On the Road with Kaiser Permanente & Care Experience in the East Bay -...

Culture & Leadership

Systematizing the Patient Experience: Persona a Persona

On the Road with Quirónsalud – November 2018

by Jason A. Wolf, Ph.D., CPXP


Culture & Leadership | Patient Family & Community Engagement

Embracing Unique Cultures and Practices within an Integrated System

On the Road with Sentara Healthcare - October 2018

by Stacy Palmer, CPXP


Staff & Provider Engagement

A Culture of Community as a Foundation for Patient Experience at a Rural Hospital

On the Road with Mercyhealth Hospital and Medical Center–Harvard - July 2018

by Stacy...

Culture & Leadership

A Modern Approach within a Culture of History and Tradition

On the Road with Walter Reed National Military Medical Center - May 2018


Patient Family & Community Engagement

The Ripple Effect: Together, We are a Growing Global Movement

On the Road at Patient Experience Conference 2018 - April 2018

by The Beryl...

See more