Using Design Thinking Principles to Reduce Healthcare Barriers & Improve Access
This learning bite brings to light the importance of understanding our patients’ barriers in healthcare. Learn how design thinking can be a tool to improve experience. Through the human-centered approach of design thinking, we can integrate the needs of the people into our processes and procedures that create more equitable experiences for those in our care.
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Culture & Leadership | Staff & Provider Engagement
Using Gratitude to Elevate the Human Experience
In this webinar, the presenters will share how they developed a Gratitude Report as a part of Southcoast Health’s grateful patient program using positive patient feedback, comments, and stories to recognize caregivers that embody the values and service behaviors. The Gratitude Report is a list of employees’ names that have been mentioned by patients and
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Patient Family & Community Engagement
Experiences of Psychosocial Support in Group Rehabilitation Interventions from Adults with Chronic Conditions – A Qualitative Systematic Review
Psychosocial support in group rehabilitation interventions can provide adequate social support and a basis for self-management. Both healthcare professionals and peers have invaluable roles in helping patients with chronic conditions adapt to their life situation. Interventions should facilitate knowledge sharing and help patients take responsibility for self-management. Furthermore, participants should be able to choose the
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Patient Family & Community Engagement
A Passage of Advocacy and Listening: How My Name and Experiences Shaped My Purpose in Healthcare
By Typhany Morrison-Brooks I was born Madelyn Morrison without a middle name because my mother wanted me to have the space to choose one someday. I arrived a couple of months early, weighing just 4 pounds. They had already picked “Madelyn” for me, but as I lay in the incubator, I flipped myself over, earning
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