Staff & Provider Engagement

Treading water: Coping with uncertainty during a novel pandemic

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Culture & Leadership | Staff & Provider Engagement

Unleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care

During this webinar, attendees will gain insights into strengthening their current leader rounding program by adopting a collaborative team-based approach, employing targeted and purposeful questioning and implementing a structured escalation and resolution framework. Participants interested in establishing a new leader rounding initiative will find this program equally valuable in providing essential guidance and best practices
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Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Ownership at the Frontline: Innovating an Experience Champions Program

2pm ET / 1pm CT / 12pm MT / 11am PT – Many patient experience teams are small, and it’s hard to do it all. Having an “Experience Champs” program allows us to have multiple hands with one voice influencing all locations. Experience Champs are made up of frontline staff members who are chosen by
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Culture & Leadership | Staff & Provider Engagement

A Toolbox for Work-Life Balance

Do you ever feel like you live at work? Do you have a difficult time getting in enough “ME Time” to balance work and life? In this webinar, we will consider some of our roadblocks that get in our way and identify techniques to support living a more balanced, fulfilled life. Utilizing the Fish! Philosophy
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