The Power of Selection and the Use of Talent in Driving Exceptional PX
![](https://theberylinstitute.org/wp-content/uploads/2022/11/The-Power-of-Selection-and-the-Use-of-Talent-in-Driving-Exceptional-Patient-Experience.jpg)
In today’s healthcare environment, organizations must focus on who they are selecting into their organization as a fundamental tenant of being responsible to the patients, families and communities they serve. The dividends of selecting the very best talent into your organization and investing in that talent are numerous, from increased employee satisfaction and engagement, to better patient satisfaction and loyalty, to greater “per person” productivity as well as stronger retention of the best performers. This paper explores effective strategies for measuring key talents that directly impact patient care and examines how healthcare facilities need to measure what matters most – their people.
Related content
-
Infrastructure & Governance
3 Keys to Increasing Appointments in 2021
Hear recommended best practices and digital solutions to address all three of these areas to boost revenue while also improving patient engagement and outcomes.
Learn more -
Infrastructure & Governance
@Hawkeye Heaven: How University of Iowa Stead Family Children’s Hospital Used Technology and Empathy to Improve Patient Experience
Creating a pediatric unit that truly addresses the needs of children with patient-facing technology.
Learn more -
Infrastructure & Governance
Innovating the Patient Experience: Trends Gaps and Opportunities
With discoveries and opportunities transferrable to many healthcare settings, the paper examines innovation through The Beryl Institute’s Experience Framework.
Learn more