Innovation & Technology

The patient portal and abnormal test results: An exploratory study of patient experiences

Published April 29, 2015

The patient portal and abnormal test results: An exploratory study of patient experiences

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Innovation & Technology

Breaking Barriers to Meaningful Patient and Family Engagement in Virtual PFACs

Published June 1, 2025

This learning bite explores how one healthcare team tackled common barriers to virtual Patient and Family Advisory Councils (PFACs)—from digital access and confidence to staff readiness and structure. Through practical strategies and a spotlight on a real-world story, M Health Fairview offers a roadmap to more inclusive, impactful patient engagement.
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Innovation & Technology

Patient Experiences with an mHealth App for Complex Chronic Disease Care: Connections Despite Lack of Traditional Clinical Interactions

Published August 8, 2024

Chronic diseases are costly to treat and burdensome for patients. Mobile health (mHealth) technologies might reduce costs of care and increase patient self-efficacy in chronic disease management, but the patient experience of mHealth is poorly understood.
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Game On: Growing a Gaming and Technology Program that Improves Patient Experience

Published July 17, 2025

In this learning bite, a dedicated Child Life Technology Specialist role helped one hospital safely expand gaming, VR, and tech resources for patient experience. By adding safeguards and better support, the program increased entertainment access, protected patient privacy, and boosted satisfaction for kids and families.
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