The Art of the E-Visit – One Provider’s Journey into Exploring and Defining
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This case study provides a description of programming options developed to respond to a public health crisis. Specific interventions are identified along with preliminary outcomes. It also discusses the disruption of human connection and patient isolation during the COVID-19 pandemic.
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Infection Prevention and the Impact on Patient and Staff Experience
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Patient Experience Coaching in Ambulatory Care
Sharing is caring. Read how Marshfield Clinic Health System improved patient experience in its medical offices through observation and coaching of care teams. Learn how Patient Experience Coaches, a novel concept in ambulatory care settings, followed the patient journey through their clinics and identified improvement areas that focus on retention and recruitment of ambulatory care
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Environment & Hospitality | Quality & Clinical Excellence
Partnering to Reduce Falls: Keeping Patients Safe through Next Generation Technology
In this case study, Atrium Health Navicent partnered with HatchMed to improve increasing patient injury rates caused by bed alarm connectivity problems due to faulty pin bed cables.
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