Technology, innovation and transforming healthcare faster, smarter and together: A conversation with Dr. Rasu Shrestha
Published November 20, 2019
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Stanford Health Care replaced a traditional survey with a digital tool to capture patient feedback in the ED. Strategic placement of signs with a QR Code gives patients a hassle-free and user-friendly way to share anonymous feedback about their care. In this case study, the author describes how the tool allows them the opportunity to
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Environment & Hospitality | Innovation & Technology
The Hospitality Effect: Creating a Culture to Improve Care & Outcomes
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Complimentary – Elevating a great medical experience to a great patient experience means focusing on creating a great human experience. And that requires hospitality—not just in physical environments, but also in personal connections and experiences that help people feel seen and heard. Incorporating the principles of hospitality into patient care impacts the experience of patients,
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Innovation & Technology
Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
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This study explores the experiences of individuals from ethnic minority backgrounds using electronic medical records (EMRs) and identifies strategies to improve the inclusivity and usability of EMRs, aiming to reduce the digital divide in their access and use. A rapid review of the literature was conducted using Medline, Embase, and CINAHL databases to identify relevant
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