Patient Family & Community Engagement | Volunteer Professionals

Techniques to Improve your Volunteer HPC Program or Any Volunteer Program

Barbra A. Swann, MS, CAVS, Program Analyst, VA Capitol Health Care Network – Linthicum, MD

In this webinar, participants will:

  • Discover the importance of Professional Proficiency Identify best practices to support a HPC volunteer program or any volunteer program
  • Gain insight into fostering solid Staff & Volunteer Relationships
  • Explore Military Culture, its impact on the final battle and what can be done to honor Veterans

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).

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