Seeking answers through the pain
Published April 27, 2023
This article tells the story of the history and outcome of a 64-year-old woman who had suffered pain and other symptoms for over a decade. The woman thought nothing could be done to help her condition. The procedure that was eventually undertaken brought about a huge transformation in pain reduction and helped with mobility and posture. This operation came into being in relatively recent times and has revolutionised the treatment of people with hip-spine syndrome. The technique called an in-situ arthroplasty operation allows accurate restoring of leg length, together with restoring the natural alignment of hip structures.
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Environment & Hospitality
Environment & Hospitality: 4 Considerations for Creating an Excellent Experience for Patients and Families
Published June 9, 2023
This is the third blog in a series of eight by The Beryl Institute’s Global Patient & Family Advisory Board (GPFAB). The intent of this series is to present our perspective on patients’ and families’ lived experience for each of the strategic lenses of The Beryl Institute’s Experience Framework. The Experience Framework is a community-developed
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Environment & Hospitality
Maximizing the Wait: 4 Ways to Transform Lost Time in Medical Facilities into Patient Engagement
Published April 7, 2025

By Lauren K. Janney, Co-Founder/Chief People Officer at CXPerks For most patients, the waiting room experience in a medical facility is synonymous with frustration. Whether it’s a routine check-up or an emergency visit, the wait time often feels like lost time—an unavoidable delay in an already stressful situation. It is suggested that nearly 20%
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Environment & Hospitality | Patient Family & Community Engagement
Reading2Connect®: An Innovation to Improve the Social-Emotional Wellbeing of Long-Term Care Residents
Published April 10, 2023
Supported by a grant from The Beryl Institute, Ascension Senior Living set out to quantitatively measure if they could improve wellness and well-being for residents living with dementia through reading activities that promote social interaction. By implementing the Reading2Connect Social Engagement Program, long-term care residents at Ascension found greater quality of life through illustrated books
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