Presence: Compassionate Communication Through Everyday Mindfulness
Marcus Engel, MS, CPXP, CSP
Simple human presence is the cornerstone of caregiving. The foundation of empathy is being mindfully present for another human being. Awareness of each patient as a unique individual allows communication to be customized in the most compassionate ways possible. Extensive personal experience, wisdom from the ancients, and evidence-based studies are interwoven and shared to reveal how hands on caregivers can honor the dignity and independence of each patient, while staying resilient in the face of massive amounts of human suffering.
Related content
-
Environment & Hospitality
Humanizing Healthcare Through Art
As a caregiver, my first concern is my loved one, and, at the same time, I am very aware of the stress, anxiety, and burnout of our wonderful providers. This is why The Beryl Institute is focused on “elevating the human experience in healthcare.” We must consider the wellbeing of everyone. Art is one way
Learn more -
Environment & Hospitality | Quality & Clinical Excellence | Staff & Provider Engagement
PX Chat: Structuring Your PX Efforts
1pm ET / 12pm CT / 11am MT / 10am PT – How are experience efforts structured within your organization? What works well and what lessons have you learned throughout your experience journeys? Join The Beryl Institute community for an opportunity to connect with your peers and discuss big questions in healthcare centered around the
Learn more -
Environment & Hospitality | Infrastructure & Governance
The Power of First Impressions in the Ambulatory Care Setting
2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar focuses on the correlation and impact of a strong positive first impression on the overall experience of patients, families and support persons in the ambulatory care/surgery environment. Creating a streamlined engagement from the first phone contact to check-in to ongoing communication
Learn more