PFACs: Where’s the Money? The Financial Impact on Hospitals

Since the first Patient and Family Advisory Councils (PFACs) were started in the late 1990s, more than 2,000 hospitals have launched a PFAC. Yet, about 60 percent of hospitals still have not adopted a PFAC. Barbara Lewis, founder of Joan’s Family Bill of Rights, explores Patient and Family Advisory Councils and their financial impact on hospitals. Based on research and findings from an administered survey and an examination of existing PFAC data, the report provides further recommendations for action and gives ten practical applications for starting and sustaining a successful PFAC.