Personalization: The Next Era of Patient Engagement
Published July 8, 2014
Devin Gross, CEO, Emmi Solutions
Healthcare is personal. Every person is different and so is the way they wish to receive health information, make decisions and receive treatment. The ultimate goal is to bring real interconnectivity and personalization to the health space to improve the patient experience. During this presentation, Emmi Solutions CEO, Devin Gross, will explore this new era of patient engagement and how technology can help health organizations better communicate with their patients in a more custom-tailored way. He’ll provide insights around how the combination of images, voice and text are all important parts of creating rich, emotional content that is personally relevant to each individual to foster behavioral change.
Related content
-
Innovation & Technology
Breaking the Language Barrier in Epic: UMass Memorial Health Integrates LanguageLine for Equitable Care
Published February 6, 2026
UMass Memorial Health integrated one-click LanguageLine interpreter access directly into Epic, removing barriers that previously slowed or limited use of language services for patients with limited English proficiency. By embedding interpretation into clinical workflows and automating documentation, the system improved adoption, compliance, and equitable communication at the point of care.
Learn more -
Innovation & Technology
Experience Framework Lens: Innovation & Technology
Published December 17, 2024
By Rosie Bartel The Why: As a focus on experience expands, it requires new ways of thinking and doing and the technologies and tools to ensure efficiencies, expand capacities and extend boundaries of care. P/F Impact: When an organization engages innovative and truly meaningful technology, patients and families experience more efficient care with less stress
Learn more -
Innovation & Technology
Role of Patient-Reported Measures (PRMs) in Addressing Ethical Challenges During Telemedicine Consultation: A Narrative Review
Published August 8, 2025
Introduction: Telemedicine has revolutionized medical care delivery by emphasizing on Patient-Centred Care (PCC). Patient Reported Measures (PRMs) can assist in providing PCC since it assesses the treatment outcomes and patient experience. However, using PRMs is not just limited to gauging clinical efficiency; it can also play a role in addressing the ethical challenges in telemedicine. Yet
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events