Personalization: The Next Era of Patient Engagement
Published July 8, 2014
Devin Gross, CEO, Emmi Solutions
Healthcare is personal. Every person is different and so is the way they wish to receive health information, make decisions and receive treatment. The ultimate goal is to bring real interconnectivity and personalization to the health space to improve the patient experience. During this presentation, Emmi Solutions CEO, Devin Gross, will explore this new era of patient engagement and how technology can help health organizations better communicate with their patients in a more custom-tailored way. He’ll provide insights around how the combination of images, voice and text are all important parts of creating rich, emotional content that is personally relevant to each individual to foster behavioral change.
Related content
-
Innovation & Technology
Examining the Impact of Telehealth Visits on Patient and Family Experience in a Pediatric Emergency and Urgent Care Center
Published August 8, 2024
Providers and healthcare organizations have created novel ways of evaluating patients using telehealth. Patient volumes in urgent cares (UCs) and emergency departments (EDs) continue to climb, contributing to longer wait times and suboptimal patient and family experiences (PFEs).
Learn more -
Innovation & Technology
Patient Experiences with an mHealth App for Complex Chronic Disease Care: Connections Despite Lack of Traditional Clinical Interactions
Published August 8, 2024
Chronic diseases are costly to treat and burdensome for patients. Mobile health (mHealth) technologies might reduce costs of care and increase patient self-efficacy in chronic disease management, but the patient experience of mHealth is poorly understood.
Learn more -
Innovation & Technology
Breaking Barriers to Meaningful Patient and Family Engagement in Virtual PFACs
Published June 1, 2025
This learning bite explores how one healthcare team tackled common barriers to virtual Patient and Family Advisory Councils (PFACs)—from digital access and confidence to staff readiness and structure. Through practical strategies and a spotlight on a real-world story, M Health Fairview offers a roadmap to more inclusive, impactful patient engagement.
Learn more