Patient Advocacy During COVID-19 – The Evolving Role of The Patient Advocate
Published October 5, 2020
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership | Patient Family & Community Engagement
Ambulatory Care Community Connection Call – Rounding Best Practices
Published October 29, 2025
While rounding is a well-established practice in acute care, ambulatory leaders continue to voice the need for similar approaches in outpatient settings. Rounding, whether with patients, staff, or both, can play a vital role in improving communication, engagement, and overall experience. Join the Ambulatory Care Community for a conversation on current rounding practices in ambulatory
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Culture & Leadership | Patient Family & Community Engagement
You Make a Difference (What Matters to You?)
Published July 14, 2026
Complimentary Headliner Webinar – 6:00 AM PT / 9:00 AM ET / 2:00 PM London – Based on key principles of person-centred care: Intelligent Kindness, What Matters to You? Civility Saves Lives, self-care, and active listening, Tommy shares insights from his own experience as a carer for his mum, Joan. You will be encouraged to
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Patient Family & Community Engagement | Staff & Provider Engagement
The Cost of Silence: Addressing Disenfranchised Grief in Healthcare
Published June 23, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both patients and healthcare professionals. Through real-world stories and frontline insights, presenters will explore how acknowledging unseen grief can transform care experiences and strengthen human connection. Participants will learn how
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