Partners for excellence: Committed to meaningful partnerships with patients and families in pediatrics
Related content
-
Patient Family & Community EngagementFormer Patients Who Return As Volunteers: An Expression of Gratitude
Alex Seblatnigg, Director of Volunteer Services and Internal Engagement at Shepherd Center—a leading rehabilitation facility specializing in spinal cord and acquired brain injuries—shares the inspiring stories of former patients who return as volunteers after discharge. Tune in as she highlights the unique value these volunteers bring to the patient experience and how they seamlessly integrate
Learn more -
Patient Family & Community Engagement | Staff & Provider EngagementThe Importance of Emotional Intelligence in Patient Relations (Part 2)
The Patient Relations department assesses and resolves complex patient issues related to customer service, billing, and patient care daily by researching errors and patient issues and finding the proper solution to satisfy the needs of the patient and their care partners. Individuals possessing a high emotional intelligence (EI) quotient can use their emotions as a
Learn more -
Patient Family & Community Engagement | Quality & Clinical ExcellenceAmplifying the Voices of Those with Lived Experience: The Key to Transforming Healthcare
Across the world, we are seeing changes and transformation in our health care systems. How do we endeavor to understand the value of the voices of people with lived experience (PWLE) in this transformation? How can we best engage them from boardroom to bedside as part of a system-wide and embedded process? How can amplifying
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Partners for excellence: Committed to meaningful partnerships with patients and families in pediatrics
Access Now