Parents’ experiences of neonatal care in England
Published November 12, 2015
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Patient Family & Community Engagement
Partnering for Safety: Engaging Patients and Families in Safety Practices
Published April 23, 2026
This session takes a deeper dive into how organizations can actively engage patients, families, and care partners in patient safety efforts. Participants will explore approaches for incorporating patient and caregiver input into safety reporting, safety signals, and improvement initiatives, including patient-reported safety events, complaints, and experiences of harm or discrimination. Learning Objectives: • Explain the
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Culture & Leadership | Patient Family & Community Engagement
National Human Experience Movement Led by SOBREXP in Brazil
Published October 28, 2025
Complimentary – Discover the inspiring journey of Brazil’s National Movement in Human Experience, led by SOBREXP, the Brazilian Society of Patient Experience and Person Centered Care. Learn about the timeline, strategies, challenges, and key achievements that have shaped this groundbreaking effort to elevate the human experience. Speakers: • Carla Ledo, RN, MBA, CPXP | President,
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Patient Family & Community Engagement
Communication Solution: Stop (just) Training Doctors, Start Training Patients
Published November 13, 2025

Gabby Ceccolini, MS Healthcare Communication Specialist The Problem with Patient-Centered Care For decades, our healthcare system has poured time, money, and innovation into training doctors to communicate better; however, what if we are overlooking the other half of the equation? The term “patient-centered” began appearing in medical literature in the late 1980s. It wasn’t until
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