Mitigating Unconscious Bias to Improve Patient Experience
Unconscious bias is the mechanism of our brain that allows us to make shortcuts to quickly interpret and respond. For this very reason, awareness training is key and Barbara Warren with Mount Sinai Health System provides four tips to address unconscious bias.
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Rebuilding Trust to Ensure Sustainability: One CAH’s Remarkable Transformation
On the Road with Phillips County Health Systems – August 2019 by Tiffany Christensen, CPXP When The Beryl Institute Team goes On the Road, some trips include more “road” than others. Getting to Phillipsburg, Kansas required 3 planes, a rental car and a long drive through miles of farm country. Getting the opportunity to learn
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Effective Ambulatory Quality Initiative Improves Patient Experience
Review strategies to successfully negotiate the challenges of implementing a generalizable training initiative across a diverse ambulatory arena.
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