Infrastructure & Governance

Measuring, Assessing and Meeting the Needs of Primarily Spanish-Speaking Patients in the Hospital Setting

The purpose of this study was to assess the language needs of the Tallahassee Memorial patient population based on data gathered at the admission and registration portion of the patient stay. Once assessed, it would be determined whether there was a need for patient surveys in languages other than English. Data and trends from surveys of non-English speaking patients would be studied to judge ef cacy and equality of services. Changes would be implemented based on the data analysis.