Improving Outcomes: The Impact of Experience in Ambulatory Care
This PX paper includes insights from nine experience-focused leaders and emphasizes the importance of prioritizing patient experience in ambulatory care, a rapidly growing sector of US healthcare. It reveals that ambulatory care practices are behind acute care settings in making experience a strategic focus, a risk for ambulatory providers, as healthcare consumers will have raised expectations post-COVID.
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Patient Family & Community Engagement | Staff & Provider Engagement
The Importance of Emotional Intelligence in Patient Relations (Part 1)
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Culture & Leadership | Staff & Provider Engagement
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