Guidelines on Human-Centered Design
![](https://theberylinstitute.org/wp-content/uploads/2022/12/Guidelines-on-Human-Centered-Design-1.jpg)
Grace Hwang, Executive Director of Health at IDEO, discusses the collaboration with Planned Parenthood to create the Hub and Recovery, a comprehensive set of design guidelines based on human-centered design research with patients and employees. The partnership began with a shared belief that a well-designed health care experience should not be a luxury.
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