From Trauma to Transformation: Accident Victim Uses Her Experience to Improve Healthcare
Published January 30, 2023
When an accident took Nicole Rakowski from her administrative role at Hamilton Health Services to being a patient, she gained a unique perspective on patient experience and was inspired to make a difference.
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- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
From Trauma to Transformation: Accident Victim Uses Her Experience to Improve Healthcare
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