Enhancing patient experience by training local trainers in fundamental communication skills
Published November 20, 2014
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Patient Family & Community Engagement | Quality & Clinical Excellence
Partners in Healing: The Role of Family Advocacy in Care
Published May 5, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – This webinar highlights the vital role of Family Advocates as key members of the interdisciplinary care team. Participants will learn how Family Advocates provide peer support, facilitate communication, and offer emotional guidance to families during hospital admissions. Presenters will explore operational elements such
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Patient Family & Community Engagement
Correlation between Resident Physician and Patient Perceptions of Empathy in the Emergency Department
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Background: Empathy is essential for emergency medicine physicians, impacting patient outcomes and experiences, especially in the fast-paced emergency department (ED). However, empathy often declines during medical training, negatively affecting care. Little is known about how emergency medicine trainees perceive their empathy compared to their patients. Objective: This study aimed to explore the correlation between patient
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Patient Family & Community Engagement
Taking time and making space for patient and caregiver partners
Published August 8, 2025
Patient and caregiver engagement is a paramount element to ensure the voice of lived experience is integrated and prioritized in research. However, what it looks like to actually participate in authentic patient and caregiver engagement can be challenging without understanding the experience of our patient and caregiver partners. I had the honour of interviewing a
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