Building Dream Teams: Improve the Patient Experience with High Functioning Teams

Presenters from UCLA Health include:
Shola Richards, Director of Training
Sheridan Dodge, Training Specialist
Clayton Vetter, Training Specialist

Many of today’s overworked healthcare teams are in dire need of tips for improving their emotional intelligence and a refresher on how to play nicely together. High functioning teams anticipate each other’s needs, take ownership of their decisions, adapt to change, and work together to create a positive environment that encourages open and direct communication. This webinar explores the methodology and techniques used in UCLA Health’s successful Teamwork Training. Participants will gain hands-on tools for developing their own specialized team building training and encourage energy about their own teams in a way that has the potential to foster meaningful change and lead to a sustainable culture shift for their entire organization.