Staff & Provider Engagement | Supporting the Workforce

Barnes-Jewish Hospital Workplace Violence Prevention Program

Published April 28, 2022

Barnes-Jewish Hospital Workplace Violence Prevention Program

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This case study shares Barnes-Jewish Hospital’s efforts to improve healthcare safety and decrease the frequency of workplace violence incidents.

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Staff & Provider Engagement

Transforming Patient Comfort with the Help of Volunteers: A Collaborative Initiative in the ED Hold

Published October 2, 2025
Tampa General Hospital’s volunteer-led comfort protocol in the ED Hold offers small, personalized touches—like aromatherapy and ear plugs—that have created a calmer care environment, improved care experiences, and boosted patient satisfaction.
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Policy & Measurement | Staff & Provider Engagement

Leveraging Metrics to Demonstrate Volunteer Impact

Published July 10, 2025
Metrics are essential for volunteer leaders to demonstrate program value, though selecting and using the right data can be challenging. This session will equip leaders with the knowledge to collect and use metrics that showcase the impact of volunteer programs. Attendees will learn why metrics matter, what data to track, collection methods (from low-tech to
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Innovation & Technology | Patient Family & Community Engagement | Staff & Provider Engagement

The Patient Experience with Virtual Care

Published September 18, 2025
Complimentary – Bedside nurses love the efficiency and workflow improvements virtual care gives them. But what do patients think about it? Join leaders from The Christ Hospital, Cook Children’s, Henry Ford Health, and Lehigh Valley Health Network to hear how their patients are reacting to virtual care sessions, and the difference it’s making to bedside care.
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