A case study of the patient wait experience in an emergency department with therapy dogs
Related content
-
Environment & Hospitality
Lost Belongings Workgroup (September 13, 2023)
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices.
Learn more -
Environment & Hospitality
Improve First Impressions at Your Front Door – Patient Ambassador Rounders Enhance the Patient Experience of a Busy Emergency Department
Nobl rounding platform assists in optimizing workflow of rounds in the ED.
Learn more -
Environment & Hospitality
From liability to asset: A large health system’s approach to transforming hospital food
Historically, hospitals are infamous for poor food quality. Valuing food as a tenant of health and well-being, Northwell Health, New York’s largest healthcare system, is transforming its hospital food program to become an asset and market competition differentiator. By focusing on structure, workforce, procurement and process, Northwell has improved patient experience performance “Quality of Food”
Learn more