Nicole Allen
Assistant Vice President, Patient Experience
Surgery Ventures powered by HCA
Ambulatory Care Council
The Ambulatory Care Council is a group of individuals committed to expanding content and engagement of leaders represented in ambulatory care environments within The Beryl Institute Community.
We define ambulatory care as including medical services performed on an outpatient basis, without admission to a hospital or other facility.
Council Co-Chairs
Debbie Young, CPXP
Clinical Performance Improvement Consultant - Ambulatory
Sutter Health
Council Members
Uriel Aguirre
Project Manager
University of Alabama at Birmingham Health System
Denise Clanton, CPXP
Director, Diagnostic Imaging Operations
University of Texas MD Anderson Cancer Center
Lucy Eylerts
Associate Vice President of Human Experience
CareMax, Inc.
Sonya Fleming, CPXP
VP of Transformation and Experience
Vytalize Health
Marlee Foster
Sr. Patient Experience Manager
Cone Health
Theresa Hepp, MS, FACMPE, CPXP
Chief Experience Officer
Arnot Health System
Nicolette Kerns
Service Line Director
Children's Hospital & Medical Center
Julie Lambert
Patient Experience Advisor
Nebraska Medicine
Shonda Marsh
Manager of Patient Experience
UT Health East Texas Physicians
Christina Martin
Director, Service Strategy
Kaiser Permanente Georgia
Jill Mechler
Senior Program Manager, Patient Family and Guest Experience
St. Louis Children's Hospital
Jessica Murphy
Analyst, Member Experience
Premise Health
Tammy Reid
Director of Operations
North Olympic Healthcare Network
Natalie Rivera
Patient Experience Consultant
Children's National
Rachel Scally
Director of Patient Experience
MOTION Sports of Medicine/MOTION PT Group
Nancy Steuland
Patient Experience Director
Marshfield Clinic Health System