Special thanks to members of Global Measurement Steering Team for their contributions to this effort:
Marcelo Alvarenga, President, SOBREXP
Ali Asery, Physician, King Fahad Medical City
Carla Behr, Gerente de Projetos, Albert Einstein / Planetree Brazil
Vishal Bhalla, SVP, Enterprise Chief Experience Officer, Market CHRO, Atrium Health
Maureen Bosignano, President Emerita and Senior Fellow, IHI
Jason Boyd, Principal Advisor, Patient Experience, NSW Health
Mustafa Bodrick, Professor, Saudi Commission for Health Specialties
Irene Chan, Director, Office of Patient Experience, KK Women's & Children's Hospital
Pam Dardess, Vice President, Strategic Initiatives & Operations, IPFCC
Liza DiLeo Thomas, Medical Director of Patient and Provider Advocacy, Ochsner Health System
Susan Edgeman-Levitan, Executive Director, John D. Stoeckle Center for Primary Care Innovation, Mass General Brigham
Rick Evans, SVP & CXO, NewYork-Presbyterian
Freda Ganz, Dean, Faculty of Life & Health Sciences, Jerusalem College of Technology and Professor Emerita, Hadassah Hebrew University School of Nursing
Lesley Goodburn, Senior Improvement Manager Patient Experience, Hope Network / NHS Improvement
Anne Marie Hadley, CXO, NEW Health
Amah Kouevi, CEO, l’Institut français de l’expérience patient
Christine Kouri, Manager, Health Equity & Diversity, CHEO
Sofie Morgan, Associate Chief Quality Officer for Patient Experience, University of Arkansas for Medical Sciences
Carol Munt, Patient/Family Advisor, NHS
Joyce Nazario Patient Experience Excellence Head, Metro Pacific Hospital Holdings Inc.
Benta Omonge, Director, Nursing Services, The Nairobi Hospital
Ai Ling Sim-Devadas, Co-Chair, SingHealth Patient Advocacy Network, SingHealth
Neo Tapela, Chief Scientific Officer, ICHOM
Shin Ushiro, Board Member, ISQua
Alpa Vyas, Vice President & Chief Patient Experience Officer, Stanford Health
Janepher Wabulyu, Research and Advocacy Officer, Uganda Alliance of Patient's Organizations (UAPO)
Aimee Williamson, Patient/Family Advisor, Boston Children's Hospital
Tricia Woodhead, Board Member, ISQua
Arthur Yacantha, Chief Patient Experience Officer, Bumrungrad International Hospital
Transform HX Overview