Jason Wolf, PhD, CPXP
President & CEO
Founding Editor, Patient Experience Journal
About PXU
Patient Experience University (PXU) is a comprehensive global experience learning, professional development, and credentialing center offered by The Beryl Institute. Built on the foundational components of the Patient Experience Body of Knowledge, PXU provides individuals with extensive opportunities to expand their expertise, enhance their careers and drive meaningful change in healthcare.
For organizations, PXU serves as an immediate, scalable pathway to educate teams and strengthen existing educational programs in pursuit of experience excellence.
PXU offers an extensive on-demand learning library, industry-leading certificate programs in experience leadership, patient advocacy and volunteer management, and the Fellow in Human Experience designation. Additionally, it provides access to growing portfolio of global professional programs, and is home to the only professional certification programs for Patient Experience Professionals (CPXP) and Volunteer Services Management (CAVS) through The Beryl Institute Credentialing Center.
Faculty & Staff
Becky Reisinger, CPXP
Vice President, Patient Experience University
Jessica Barker
Director, Certification and Continuing Education
Bre Maddox
Program Manager, Patient Experience University
Deanna Frings, MA Ed, CPXP
Faculty, Learning and Professional Development