Why Patient Experience Matters Now More than Ever: A Call to Action
Jason A. Wolf, Ph.D., CPXP, President, The Beryl Institute
While today we cannot predict what changes healthcare may face or the ripple effects this will have, we must hold true to the fundamental idea that in healthcare we are human beings caring for human beings in all the richness, diversity and perspective that represents. Join The Beryl Institute’s President, Jason Wolf, for a thoughtful and provocative conversation on what patient experience is, the critical elements we must consider in order to drive its success in an uncertain healthcare environment and the implications and considerations we must be aware of as leaders in ensuring the best in experience for all engaged in healthcare today.
Related content
-
Culture & Leadership | Staff & Provider EngagementInterconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership
Join Press Ganey for a transformative webinar on the “Interconnectedness of the Human Experience: Building a Unified Vision for Healthcare Leadership.” Discover how human experience is intricately linked to patient experience, organizational strategy, workforce engagement, and safe, high-quality care. Explore the power of empathy, communication, and collaboration in fostering a patient-centered culture that goes beyond
Learn more -
Culture & Leadership | Patient Family & Community EngagementAdapting Rounding Programs Over Time: How Leading Organizations Evolve to Excel
One commonality among organizations excelling at rounding is their proactive approach towards the process. They avoid letting it become stagnant and, instead, show genuine commitment to utilizing rounding to improve outcomes. These organizations understand the importance of evolution and adaptation, continually shaping their rounding practices over time to curate processes that work best for their
Learn more -
Culture & LeadershipBuilding on a decade of hope: Why we must champion the human experience
The pages of PXJ have served a primary purpose, to expand the evidence on patient experience and push the boundaries of innovation in this critical work. But through this commitment, PXJ has seen much more happen. The contributions of our thousands of authors, reviewers and editors have also fostered an environment of connection. PXJ has
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Why Patient Experience Matters Now More than Ever: A Call to Action
$49.00
PURCHASE NOW