Standardizing the Approach to Communication and Patient Family Care in an Adult ICU

This research paper focuses on efforts to integrate principles from the Institute of Family and Patient Centered Care (PFCC) into an ICU setting. The principles included respect for family needs, participation in care and openly sharing information. The research focused on how a PFCC bundle and educational video could improve families’ satisfaction with communication, collaboration and care provided to their loved one. This report is based on research conducted at Morristown Medical Center in Morristown, New Jersey.