PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – April 2020
The second edition of the quarterly survey comes amidst the COVID-19 pandemic, and finds that while fewer Americans are visiting primary care physicians and specialists, their level of satisfaction with their healthcare has significantly increased since the last Pulse in January. The study also shows that Americans are placing an increased emphasis on reducing the threat of infectious diseases in light of COVID-19.
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Patient Family & Community Engagement
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The study aimed to understand the lived experience of cancer patients who abandon treatment. Four semi-structured interviews were conducted, and the data was examined using interpretative phenomenological analysis. It resulted in four superordinate themes: (i) ‘Lack of knowledge about cancer’ dealt with patients’ knowledge and perceptions about their cancer. (ii) ‘Hopelessness with oneself and God.’
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Patient Family & Community Engagement
Does Patient Experience Change with Age? Exploring Associations Between Patient Experience, Gender and Age
Patient experience measurement is important for healthcare organizations to support the provision of high-quality care. Although previous research suggests age and gender may influence patient experiences, a thorough analysis of these associations remains unexplored. To address this gap, our research investigates the association of age and gender on patient experience ratings, using data from two
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Patient Family & Community Engagement
Patient Experience (PX) Giants: Pioneers and the Path Forward
This commentary pays tribute to the foundational figures in patient experience (PX) scholarship, acknowledging the “PX Giants” whose contributions have established and expanded the field’s core principles. Building upon the analysis in Foundational PX, which identified highly cited works, this piece honors individual contributors who have contributed to the scholarly foundation of PX. It highlights
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