Care Transitions and Communication
Published November 10, 2021
This connection call discusses care transitions and communication where we heard from panelists on their support strategies used to demonstrate continuity after a patient receives care and ways their organizations are setting patient expectations upfront to prepare for transition.
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Innovation & Technology
Breaking Barriers to Meaningful Patient and Family Engagement in Virtual PFACs
Published June 1, 2025
This learning bite explores how one healthcare team tackled common barriers to virtual Patient and Family Advisory Councils (PFACs)—from digital access and confidence to staff readiness and structure. Through practical strategies and a spotlight on a real-world story, M Health Fairview offers a roadmap to more inclusive, impactful patient engagement.
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Quality & Clinical Excellence
You Are Not Alone: Finding Hope through Your Breast Cancer Journey with Susan G. Komen®
Published August 12, 2026
In this episode, Stacy Palmer sits down with Laurel Pointer, Director of Community Marketing at Susan G. Komen®, to explore the human experience of navigating breast cancer. Drawing on her 27 years with Komen, her family’s history with breast cancer, and her own experience as a survivor, Laurel shares how advances in research, patient navigation,
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Patient Family & Community Engagement | Quality & Clinical Excellence
Partners in Healing: The Role of Family Advocacy in Care
Published May 5, 2026
This webinar highlights the vital role of Family Advocates as key members of the interdisciplinary care team. Participants will learn how Family Advocates provide peer support, facilitate communication, and offer emotional guidance to families during hospital admissions. Presenters will explore operational elements such as funding models, defined scopes of practice, and strategies for effective team
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