Advancing Patient and Family Engagement: The Role of the Volunteer
Published January 1, 2010
Sue Collier, MSN, RN, FABC, Vice President, Innovation and Clinical Excellence, North Carolina Healthcare Association
In this webinar, participants will discuss the growing evidence for advancing patient and family engagement in health care, identify strategies used by leading organizations to engage patients and families as quality and safety partners and determine specific opportunities for volunteers to be partners in patient and family engagement initiatives.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Advancing Patient and Family Engagement: The Role of the Volunteer
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