Patient Family & Community Engagement | Volunteer Professionals

Advancing Patient and Family Engagement: The Role of the Volunteer

Sue Collier, MSN, RN, FABC, Vice President, Innovation and Clinical Excellence, North Carolina Healthcare Association

In this webinar, participants will discuss the growing evidence for advancing patient and family engagement in health care, identify strategies used by leading organizations to engage patients and families as quality and safety partners and determine specific opportunities for volunteers to be partners in patient and family engagement initiatives.

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).

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