A Step Toward Improving Quality of Care Based on Patient Views
A key principle under the MOH’s new model of care is the creation of a value-based healthcare system. This system has several benefits for the entire health sector, such as lower costs, better patient outcomes, higher patient satisfaction rates and improved care efficiencies.
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Patient Family & Community Engagement
Trust Remains the Foundation of my Practice
Navigating healthcare while managing the complexities of disease, especially in elderly individuals, is challenging for both patients and their families. Physicians play a crucial role as pathfinders in this journey. However, physicians often experience burnout when dealing with patients and families facing complex illnesses. This narrative highlights the characteristics that enable physicians to effectively negotiate
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Culture & Leadership
Broaden the Scope of What You Consider Experience
Stacy Palmer, Senior Vice President & COO of The Beryl Institute, sits down with Pattie Cuen, Senior Vice President of Jarrard Inc., to discuss a recent consumer survey about public values in healthcare experience. Listen in as Cuen shares key insights and emphasizes the importance of seeing the bigger picture of experience by focusing on
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Culture & Leadership | Staff & Provider Engagement
Moving from “Good to Great”: Enhancing the Human Experience in Outpatient Care
Join us for an insightful webinar on Hartford HealthCare’s “Good to Great” (G2G) initiative, a transformative approach designed to improve patient experience across the organization. Launched in 2023, G2G uses a data-driven methodology to analyze patient experience and colleague engagement, identifying units as low-, middle-, or high-performing. Focusing on middle-performing teams, this initiative leverages strong
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