In the US, 92% of patient experience (PX) strategies fail to deliver the promised results. Sogolytics understands the obstacles to implementing a successful PX strategy. Fully integrated with your EHR system, Sogolytics automates survey distribution and measures patient experience across all departments. This provides the insights needed to boost patient satisfaction scores, enhance online reputation, increase referrals from satisfied patients, and improve staff morale, thereby reducing turnover rates.
Key Products
SogoCX
Prioritize patient experience by collecting and analyzing feedback at every stage of the patient journey and identifying critical experience drivers through quantitative and qualitative analysis. SogoCX enables real-time understanding so you can take action quickly, addressing issues and celebrating successes.
Employee engagement and retention are both challenges and opportunities in the healthcare field, making it a top priority to learn from employees continuously. From employee pulse checks and always-on reporting solutions to employee engagement and 360 studies, SogoEX transforms ad hoc feedback into a systematic employee experience strategy.
From online reputation management to registration forms, your team has a wide range of reasons to collect feedback. SogoCore is the flexible research and feedback management solution that brings your projects together for secure collaboration, AI-driven survey creation and analysis, and the insights you need to power continuous improvement.
“Our goal is to make sure every resident is treated like a VIP, and Sogo helps us to achieve this goal.”
Anthony Carbonari
Transition of Care Manager
Legacy Healthcare
“Sogolytics is a one-stop shop for everything in patient experience management – from patient journeys and stellar support to critical data and reporting tools. Sogolytics puts me in the command chair.”
Shelly
Data Resources Coordinator
Association for Utah Community Health
“There are some really smart people working at Sogolytics, and they’ve helped us figure out the best ways to develop surveys and create the best user experience, so that we’re not taking up too much of the participants' time but still getting the information we want.”
The Beryl Institute does not play the role of broker between the organization and the resource provider, so please contact directly the organizations in the PX Marketplace to inquire about their offerings. The Beryl Institute is not responsible for the outcomes of any arrangements made between the two parties.
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