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Foundations of Experience
Introduction
Course Objectives
Part 1: An Emerging Focus
An Emerging Focus
Historic Roots
Defining Patient Experience
Consumer Perspective
Knowledge Check
Part 1: Journal
Part 2: Framing the Field
Framing the Field
Guiding Principles for Patient Experience Excellence
Experience Framework
Knowledge Check
Part 2: Journal
Part 3: Moving Beyond Patient Experience to Human Experience
Moving Beyond Patient Experience to Human Experience
Human Experience 2030
The New Existence
Conclusion
Knowledge Check
Part 3: Journal
END
Next Steps
Resources
Acknowledgements
EXIT
The Experience Movement: From Foundations to the Future
© The Beryl Institute
Resources
Here are some useful links and documents:
BOK Foundations Bibliography_2021
Journal
The Experience Movement: From Foundations to the Future
M
M