Culture & Leadership
When Communication Is Safety: Why Testing Bilingual Staff Matters
Published June 15, 2026
Sponsored Content
What happens when bilingual staff speak with patients in another language, but their...
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Documentation and Dashboard Driven Quality and Safety Improvement in Interpreter Services for Limited English Proficient Patients
Published April 30, 2026
Limited English Proficiency is known as an independent driver of disparities in patient's access...
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Quality & Clinical Excellence
The Impact of Community Characteristics on Patient Experience
Published March 10, 2026
By: Richard Goo and Dr. Nicole Kirchhoffer, RN
Maimonides Medical Center
When individuals...
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Patient Family & Community Engagement | Quality & Clinical Excellence
Breaking Barriers: Advancing Language Access Through Rounding
Published March 3, 2026
PXE Credit Available
Explore how proactive interpreter rounding supports patients with limited English proficiency. This webinar highlights...
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Innovation & Technology
Breaking the Language Barrier in Epic: UMass Memorial Health Integrates LanguageLine for Equitable Care
Published February 6, 2026
Sponsored Content
UMass Memorial Health integrated one-click LanguageLine interpreter access directly into Epic, removing barriers that...
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Innovation & Technology | Patient Family & Community Engagement
Transforming Patient Care: Expanding Equitable Language Access with AI Across Every Touchpoint
Published January 15, 2026
Sponsored Content
PXE Credit Available
Complimentary - Clear communication is essential for equitable care, but for the approximately 25 million...
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Quality & Clinical Excellence | Staff & Provider Engagement
Breaking Barriers: Strategies for Effective Language Access in Healthcare
Published November 18, 2025
PXE Credit Available
Language access is a vital component of ensuring equitable, safe, and high-quality care for...
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Culture & Leadership | Quality & Clinical Excellence
Improving Interpreter Services Documentation for Equitable LEP Care
Published July 22, 2025
PXE Credit Available
Patients with Limited English Proficiency (LEP) face significant barriers to accessing quality healthcare, leading...
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Patient Family & Community Engagement
Declining a Qualified Medical Interpreter: Helping Patients Understand the Risks
Published June 17, 2024
By Tamara Cardoso, UConn Health
At UConn Health, we are committed to putting patient...
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Culture & Leadership | Innovation & Technology | Patient Family & Community Engagement | Quality & Clinical Excellence
From Words to Wellness: Promoting Health Equity through Translation
Published December 7, 2023
Sponsored Content
Complimentary - This webinar will explore the critical intersection of language access and health...
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Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence
Falling on Deaf Ears: Special Considerations for Deaf Patients in Healthcare
Published October 3, 2023
Often clinicians view Deaf patients as the same as other Limited English Proficiency (LEP)...
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Quality & Clinical Excellence
‘Making it Meaningful’: Co-designing an intervention to improve medication safety for people from culturally and linguistically diverse backgrounds accessing cancer services.
Published August 2, 2023
This study reports on the process of using an adapted Experienced-Based Co-Design (EBCD) conducted...
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Environment & Hospitality
In-Language Communication Improves Patient & Family Experience
Published April 10, 2023
In this case study, a children's hospital shares how a partnership with a language...
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Patient Family & Community Engagement
Enhancing patient-centered care for limited English proficiency patients through Tell Me More®: A student-driven initiative to explore the patient as a person and develop students’ communication skills
Published November 2, 2022
Angela Liu Zucker
School of Medicine at Hofstra/Northwell
Alicia W....
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