Quality & Clinical Excellence

You Are Not Alone: Finding Hope through Your Breast Cancer Journey with Susan G. Komen®

Published August 12, 2026

In this episode, Stacy Palmer sits down with Laurel Pointer, Director of Community Marketing...

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Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Compassion and Empathy as a Strategic Intent

Published August 11, 2026

PXE Credit Available

Complimentary - Compassion and empathy, often treated as optional “soft skills” in healthcare, are...

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Culture & Leadership

What Matters to You: Reorienting Healthcare Around Humanity, Hope, and Connection

Published August 9, 2026

In this episode, Jason Wolf sits down with guests Anders Vege and Shaun...

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Patient Family & Community Engagement

From Drifting to Anchored: How Online Health Communities Can Transform Care for Complex Chronic Illness

Published August 6, 2026

This personal narrative recounts a 25-year diagnostic odyssey with Ehlers-Danlos syndrome, defined by medical...

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Patient Family & Community Engagement

Building Trust in the Absence of Certainty: Community as Trust in Action

Published August 6, 2026

This personal narrative explores how trust is experienced and sustained in the context of...

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Patient Family & Community Engagement

Secondary Infertility: A Personal Story of Loss and Grief

Published August 6, 2026

An increasing number of people worldwide are experiencing fertility and this trend is reflected...

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Quality & Clinical Excellence

When Hope Meets Harm: A Story of Trust, Pain, and Consent in Intimate Care

Published August 6, 2026

Transparent communication is key to building and maintaining strong patient-provider relationships. In this article,...

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Quality & Clinical Excellence

AI as a Physician Companion in Enhancing Trust in Healthcare

Published August 6, 2026

Trust remains a fundamental pillar of the physician–patient relationship, ensuring care that is safe,...

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Staff & Provider Engagement

Rebuilding Trust After Bondi Beach: Healing Patients, Protecting Caregivers, and the Sacred Work of Care

Published August 6, 2026

The Bondi Beach tragedy of December 14, 2025 profoundly disrupted Australia's collective sense of...

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Staff & Provider Engagement

Supporting the Human Experience: Why Compassion Outperforms Empathy in Care Delivery

Published August 6, 2026

Healthcare professionals are often taught that empathy, defined as imagining oneself in the emotional...

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Patient Family & Community Engagement

Racial Concordance and the Assumption of Trust: Why Engagement Is Often Mistaken for Partnership in the Care of Black Men

Published August 6, 2026

Race concordance between patients and clinicians is frequently promoted as a strategy to improve...

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Patient Family & Community Engagement

Building or Breaking Trust in Healthcare Through Patient and Family Engagement in Research and Service Design: The Need for Authentic Engagement Practices

Published August 6, 2026

Trust in the healthcare system is an important driver of public health, but is...

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Patient Family & Community Engagement

Co-Designing Trust: Patient Experience, Relationships, and the Design of Care

Published August 6, 2026

Trust can have a positive or negative impact on patients, families, and community healthcare...

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