Patient Family & Community Engagement | Staff & Provider Engagement

The Healing Power of Human Connection

Published September 3, 2026

PXE Credit Available

Complimentary - Every day, acts of compassion, kindness, and human connection shape the experiences...

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A Global Commitment to Access: Introducing “Ask Beryl”

Published September 1, 2026

by Jason A. Wolf, Ph.D., CPXP

At The Beryl Institute we...

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Culture & Leadership

Leading with Courage and Curiosity: Advancing HX Across Complex Healthcare Systems:

Published August 30, 2026

In this episode of Leading the Conversation, Jason Wolf sits down with Lai Yee...

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Quality & Clinical Excellence

The Triad of High-Quality Care

Published August 25, 2026

PXE Credit Available

Essential Hospitals operate at the intersection of complexity, community trust, and equity making the...

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Staff & Provider Engagement

Thank a Life Saver: A Human-Centered Recognition Program Connecting Patient Gratitude, Staff Well-Being, and Patient Experience

Published August 17, 2026

This case study highlights Northwell Health’s “Thank a Life Saver” initiative, a human-centered recognition...

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Infrastructure & Governance

Designed for Impact: Not More Volunteer Roles—But the Right Ones

Published August 16, 2026

Amanda Casillas of Stanford Health Care shares a three-step approach for creating higher-impact volunteer...

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Quality & Clinical Excellence

You Are Not Alone: Finding Hope through Your Breast Cancer Journey with Susan G. Komen®

Published August 12, 2026

In this episode, Stacy Palmer sits down with Laurel Pointer, Director of Community Marketing...

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Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement

Compassion and Empathy as a Strategic Intent

Published August 11, 2026

PXE Credit Available

Complimentary - Compassion and empathy, often treated as optional “soft skills” in healthcare, are...

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Culture & Leadership

What Matters to You: Reorienting Healthcare Around Humanity, Hope, and Connection

Published August 9, 2026

In this episode, Jason Wolf sits down with guests Anders Vege and Shaun...

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Patient Family & Community Engagement

Trust: Why a Commitment to Human Experience Matters

Published August 6, 2026

Trust is one of the most essential elements in our overall human existence. It...

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Staff & Provider Engagement

Healing the Social Covenant: Rebuilding Trust and Re-humanizing Healthcare

Published August 6, 2026

Violence against healthcare workers continues to escalate despite substantial investments in security measures, workplace...

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Patient Family & Community Engagement

A Modern Playbook for Trust Across the Health Ecosystem

Published August 6, 2026

Public trust in health care delivery, public health, and biomedical innovation is at a...

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Patient Family & Community Engagement

Co-Designing Trust: Patient Experience, Relationships, and the Design of Care

Published August 6, 2026

Trust can have a positive or negative impact on patients, families, and community healthcare...

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