PX Chat – Core Patient Experience Competencies for Every Role
2pm ET / 1pm CT / 12pm MT / 11am PT – Join the conversation as we explore the essential patient experience competencies – shared behaviors and foundational skills such as communication, empathy, teamwork, cultural humility, and accountability – that every staff member, clinical and non-clinical, new hire or tenured team member, should develop to deliver compassionate, consistent, and patient-centered care across all roles and career stages, creating trust, connection, and a positive human experience in care. Breakout discussion groups will provide space for you to share your challenges, celebrate your successes, and discover what other organizations are doing around the topic.
PX Chats are a member benefit, designed to foster connection, learning, and practical insight from peers across the healthcare experience community.
The event is not recorded and does not offer patient experience continuing education credit (PXE).
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Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events