Defining and Advancing the Use of AI in Healthcare Experience
Published October 8, 2025
This paper explores how Artificial Intelligence (AI) can be responsibly applied to enhance patient experience, support care teams, and build trust. Featuring data from The State of Human Experience 2025 and real-world case studies, the paper highlights how AI can connect silos, promote equity, and free clinicians to focus on what matters most—human connection in care.
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