CPXP Informational Webinar: Your Guide to the CPXP Credentialing Process (February 2026)


Complimentary – 12pm ET / 11am CT / 10am MT / 9am PT – Considering the Certified Patient Experience Professional (CPXP) designation? Join Patient Experience University (PXU), the global learning and credentialing center of The Beryl Institute, for an informational webinar that clarifies what CPXP is, who it’s designed for, and how to move forward. The PXU team will walk you through what the credential represents, the application process, what to expect from the exam, and answer your questions.
Whether you’re just beginning to explore CPXP or actively planning your certification journey, this webinar will provide the clarity and guidance you need to take the next step toward earning your CPXP credential.
*Please note the purpose of this complimentary webinar is to provide information about the CPXP credential offered by The Beryl Institute. The session does not provide patient experience education credit (PXE).
Related content
-
Staff & Provider Engagement
Empathy in Motion: Growing the Next Generation of Care Through Pediatric Volunteering
Published July 31, 2025

In this episode, Amy Kwiatkowski speaks with Joy Hardy and explore the unique impact of volunteer programs in a pediatric setting. Hear how proximity to a major medical school helps shape a strong student volunteer pipeline, creating early pathways to patient-centered care. Learn how volunteers support families, staff, and patients through programs in child life,
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Inclusive Perspectives: Diversifying Patient and Family Advisory Councils
Published December 4, 2025
Understanding that diversity and inclusivity within Patient and Family Advisory Councils (PFACs) are crucial for addressing the evolving needs of the community, Inova redesigned its advisor recruitment and engagement strategy. Initially met with resistance from some long-term PFAC advisors, Inova’s new approaches—including the introduction of term limits, revamped recruitment efforts, enhanced cross-generational digital presence, and
Learn more -
Culture & Leadership
Embracing Change: From Equity and Inclusion to Access and Belonging
Published November 30, 2025

Names matter. They shape perceptions, set the tone for our work, and reflect our values and intentions. The Beryl Institute’s Declaration for Human Experience invites members to set a clear and on-going commitment to dismantle systemic racism and prejudice, tackle disparities, and provide the highest-quality, most equitable care possible. In response to recent developments in
Learn more